How can backers outside of the U.S. and Canada support this campaign?
After many campaigns, we’ve found rising costs and unreliable delivery services in different countries make it untenable to offer direct delivery to backers outside of the U.S. and Canada. We’ve had too many packages returned or undelivered, and often times the cost of shipping costs more than the reward itself.
Many of our customers use and have recommended we utilize package (or freight) forwarders. A package forwarder is an intermediary between the seller and the backer. The freight forwarder will provide the customer with a US based address to have packages shipped to and then the customer works directly with the package forwarder to arrange for the international shipping.
They ship many things in an aggregated shipment, specializing in each country’s delivery service, increasing the chances of a smoother delivery and reducing your shipping costs. If you try out any of those suggestions, they will ship the book out to you wherever you are in the world. You pay the domestic shipping fees via this campaign to get to the forwarder, and then pay the forwarder to deliver it you. It’s a more secure and economical way for backers to receive their rewards outside of the U.S.
It does require an extra step that you will have to take, but we think it is worth while for lower shipping rates.
Step 1: Sign up for a freight forwarder of your choice. They will need size and weight estimates which we are happy to provide.
Step 2: When selecting your Kickstarter tier, select SHIP TO “US” or “CANADA” and enter the freight forwarder’s address.
Step 3: Sit back and relax. We will ship the package to the freight forwarder and they will ship the package to you!
Now that you have signed up for a freight forwarder, you can use this service for any future Kickstarters, or even any online shopping you do.
Last updated: September 03, 2025 15:18
Why am I not receiving your updates?
If you are using Private E-mail with an Apple ID, updates and communication will be blocked. If you are not, at times, emails are sent to your spam folders, so check there too (hotmail addresses aggressively send these updates into your spam folder). You can check back here for updates, but you will need to revise your email settings in order to receive your survey.
We consistently mention this in our updates, but we still get many inquiries about why you haven’t received an update, so if you can’t change your settings, keep checking the updates and comments section here on Kickstarter.
Last updated: September 08, 2025 12:57
Whoa! You mean you've published other books like this?
Yes! We’ve published THE COMPLETE DICK TRACY volumes 1-6 in hardcover format, as well as TERRY AND THE PIRATES: THE MASTER COLLECTION volumes 1-13.
You can find these at your local comic book shop, or order them from us at https://cloverpress.us/
Last updated: September 08, 2025 12:56
Is shipping included in my pledge?
No, shipping is NOT included in your pledge. That will be charged at the survey stage (which will also be here on Backerkit).
Last updated: September 04, 2025 15:57
Refund Policy
Since you are backing a campaign to get a project started, it’s critical we are able to produce the correct quantity of books to fulfill this campaign. We will produce to order, so if you end up cancelling your pledge, it will have a negative impact on our campaign. Therefore, we have a no refunds policy. Please don’t back this campaign if you have no intention of seeing your commitment through Thank you!
Last updated: September 08, 2025 12:50
When will I receive my rewards?
We’re targeting to deliver all your rewards by May 2026 or EARLIER.
Last updated: September 08, 2025 12:55
How can backers outside of the U.S. and Canada support this campaign?
After many campaigns, we’ve found rising costs and unreliable delivery services in different countries make it untenable to offer direct delivery to backers outside of the U.S. and Canada. We’ve had too many packages returned or undelivered, and often times the cost of shipping costs more than the reward itself. Many of our customers use and have recommended we utilize package (or freight) forwarders. A package forwarder is an intermediary between the seller and the backer. The freight forwarder will provide the customer with a US based address to have packages shipped to and then the customer works directly with the package forwarder to arrange for the international shipping. They ship many things in an aggregated shipment, specializing in each country’s delivery service, increasing the chances of a smoother delivery and reducing your shipping costs. If you try out any of those suggestions, they will ship the book out to you wherever you are in the world. You pay the domestic shipping fees via this campaign to get to the forwarder, and then pay the forwarder to deliver it you. It’s a more secure and economical way for backers to receive their rewards outside of the U.S. It does require an extra step that you will have to take, but we think it is worth while for lower shipping rates. Step 1: Sign up for a freight forwarder of your choice. They will need size and weight estimates which we are happy to provide. Step 2: When selecting your Kickstarter tier, select SHIP TO “US” or “CANADA” and enter the freight forwarder’s address. Step 3: Sit back and relax. We will ship the package to the freight forwarder and they will ship the package to you! Now that you have signed up for a freight forwarder, you can use this service for any future Kickstarters, or even any online shopping you do.
Last updated: October 19, 2025 16:50
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.